The level and depth of the hotel operation must be appropriate to the positioning and revenue profile of the hotel. Over-riding this requirement is the need to be cost-efficient across all departments, with a management team that is motivated and capable of maximizing the financial returns of the hotel asset.

We review all relevant aspects of the hotel operation including:

• Staffing levels and Payroll Costs (Fixed/Variable, Employee Nos., Salary Levels)
• Productivity (Roster Efficiency)
• Operating costs relative to business activity levels
• Management Structure and Effectiveness (Clarity of Objectives, Skill-Sets, Appraisals)
• HR Support (Recruitment and Selection, Training, Management Development, Compliance)
• Identification of Savings