Our experience tells us that without adequate in-hotel Information Systems, it is difficult to understand the business much less deliver optimized financial returns. Appropriate Information Systems should not just be confined to financial reporting, but should pervade the entire operation aiding the speed and quality of decision-making at all levels of the operation. Such systems are required more than ever in periods of high uncertainty and low business visibility. We can determine the suitability and strength of in-hotel systems, across such categories as those listed below. Equally, if requested, we can implement our own bespoke systems, adapted individually to each hotel.

Finance

• Financial Reporting Module
• Working Capital Management and Cash Flow Forecasting
• Balance Sheet Analysis
• Departmental Profitability/Ratio Analysis

Operations

• Margin Analysis
• Variance Reporting
• KPI’s/External Benchmarking

Revenue Management

• Forward Booking Patterns
• Market Segmentation Analysis
• Distribution Costs and Returns

Marketing and Sales Plans

• Market Penetration Analysis
• Budget Analysis/ROI
• Customer Satisfaction Ratings

Investment

• ROI Analysis
• Rolling Capex Plan